We’re in the business of saving lives. CPR classes have been available to the public for over 50 years now. Resuscitation rates have increased over time, however they are not where they should be. When reflecting on this, we must examine CPR instructor mistakes and the lessons we can learn from them.
The reality is that 50 years of CPR education isn’t that much. When it comes to advances in our medical understandings, there are long periods of trial and error. Every 5 years the Emergency Cardiovascular Care Update (ECCU) is published and reveals new changes to the way we perform CPR. Many people don’t realize that CPR has changed over time and unfortunately this sometimes includes CPR instructors.
The American Heart Association and American Red Cross have both largely tasked designated Training Centers as responsible for quality assurance in their training programs. These Training Centers must monitor and ensure their instructors follow the guidelines of course administration. (Read: Top Three CPR Instructor Mistakes) However, in an industry where growth and need for this training has exploded, it has been an ever changing environment to figure out how to ensure quality is not compromised.
Let’s discuss the top three lessons you should learn from instructors who made some big mistakes.
CPR Instructor Lesson #1…
No one gets a certification card without attending a class.
The number one thing that gets CPR instructors in trouble, is giving certifications to students who did not attend training. This is a fast way to not only lose your CPR Instructor certification, but be put under review by your medical licensing board. In short, this kind of action is fraud and can be prosecuted.
It’s actually quite concerning the number of doctors who haven’t taken a CPR certification class in the last decade. If they’re a doctor they know who to do CPR right?! Wrong. The ‘good ole boy system’ has made people feel like it’s okay to hand out CPR certifications to people who have taken CPR a million times before or do CPR regularly. However, this is one of the biggest mistakes being made in the medical field. In fact, oftentimes it’s found that the CPR students who struggle the most are the ones who have been previously certified. They often fall back to outdated practices and are discouraged from learning the latest guidelines.
Giving certifications to students who didn’t attend a class can be costly. It could even cost someones life when a certified person fails to respond… because they don’t know how. It can also cost your career as an instructor and your medical license. In 2022, a Miami firefighter was charged with a 3rd degree felony for ‘Organized Scheme to Defraud.’ (Read story here.) In this case, the State Attorney said
“Falsification of any certification always has the potential of placing people in danger. However, falsifications of training in life-saving techniques creates an obvious risk if a life-or-death situation arises, something these certifications were intended to avoid.”
This story is not unique. In 2021, a Washington State man confessed to selling fake CPR certifications to people who did not receive training. In this case, the District Attorney asserted that people bearing these certification cards could also be prosecuted. (Read: Fort Bend County man charged with selling fake CPR certifications to hundreds of healthcare workers.)
If you are ever pressured by someone to give them a CPR certification card without them attending class, do not do it! While some CPR instructor’s have made this mistake and some people think it’s the norm, it should not be a practice furthered.
CPR Instructor Lesson #2…
Students use the latest textbooks and course videos.
Cardiovascular Resuscitation guidelines are updated every five years. Generally, so are all course materials including course videos and printed material. Unfortunately, sometimes instructors are not made aware of this by their Training Center or they try to save money by not buying the new stuff. Using old materials and issuing the new course completion cards is incompatible and gross error.
The AHA PAM stipulates that “Each AHA course must follow the guidelines and core curriculum in the most current editions of the course textbook or Instructor Manual. Current editions of AHA course materials must serve as the primary training resource during the course.”
There have been significant changes to CPR and content in just the last decade. Teaching anything other than the latest curriculum is less than effective and means your students did not earn the latest certification they need. In cases finding this error made, the AHA has revoked certification cards and made people retake the training.
CPR Instructor Lesson #3…
The appropriate certification cards are always issued.
When copyrighted materials are used for instruction, it comes with guidelines that must be adhered to. For starters, you typically can not photocopy any copyrighted material.
Prior to 2017, CPR certifications were issued on paper certification cards that were purchased through the copyrighted brand. Each certification card cost precious dollars. It was not uncommon to see these blank certification cards photocopied and then students information populated. However, these cards are considered fraudulent and in violation of copyright law. In some really bad cases, there are stories of Training Centers that would sell these photocopied cards to instructors instead of sending the legitimate certification cards.
Once, I had an instructor ask if I would buy the certification cards back that their previous Training Center had sold them. The instructor showed me a printed stack of certification cards that were photocopied twice over and even a little crooked. This was a gross issue of integrity as it was clear individuals were pocketing the costs that should have been used to buy the legitimate product. I think it would be fair to say that people doing this were not CPR Instructors making mistakes, but instead people intentionally trying to skirt the rules.
To combat this issue, the AHA and Red Cross have made their certifications digital. They are both issued with unique QR codes that prove their validity. This hasn’t stopped all people from faking certifications. However, it has cut down on the issue substantially. (Read more: How to Spot Fake CPR Certifications)
Another note on issuing certification cards for courses copyrighted through the AHA and Red Cross is that the organizations both stipulate students who complete a course must be issued a course completion card. This means that even if someone doesn’t want or need a certification, the instructor is still obligated to provide them with it. According to the AHA Program Administration Manual (PAM): “Each student who successfully completes an AHA ECC course must be issued the appropriate course completion card unless prohibited by local or state statutes or regulations.”
In 2008, a California hospital system was under scrutiny for having found virtually all of their employees had received fraudulent cards. (Read story: Hospital Faulted in Fake CPR Cards Case) Even though most all of them said they completed training, their physical certification cards were not legitimate. This incident resulted in 59 employees being fired. The staff with medical licenses were then reported to the state licensure board for discipline.
AHA Fraud Warning
The American Heart Association keeps a webpage up to date with the latest fraud warnings. They are constantly working to make sure training is done legitimately. Warnings like this and others can be viewed on the AHA website here.
Do it right the first time. The cost of these errors is far from small. The reality is that most of these ‘mistakes’ are not ‘mistakes’ at all but gross misconduct. CPR instructors are in the business of saving lives and integrity in this pursuit is vital. Remember that any of your students could one day be responsible for saving the life of one of your loved ones.