Client Support Manager

About Vitali Partners

Vitali exists to make it easier for business owners, instructors, students, and specialized teams in diverse medical fields to promote good health, save lives, and support community growth.

At Vitali, our story is your story. Whether you’re on the frontlines of life-saving or working behind-the-scenes to make a difference, you’re here because quality of life is on the line. As a comprehensive healthcare business partner, we champion your success by amplifying your impact on medical outcomes and advocating for continued growth. Together, we can do more than protect people—we can preserve the health and wellbeing of communities across the nation.

Job Description

We are seeking a full-time Client Support Manager to be the backbone of our company, ensuring smooth day-to-day operations and excellent customer service. In this role, you will:

  • Answer phone calls and emails, assisting clients with their inquiries or directing them to the appropriate person.
  • Handle administrative tasks such as reordering office supplies, sending out invoices, and scheduling classes.
  • Oversee and manage operational workflows to ensure efficiency and effectiveness.
  • Collaborate closely with another Client Support Manager and report directly to the CEO.
  • Maintain professionalism in appearance, social media engagement, and communication with peers.

Qualifications

  • Dynamic, energetic, and self-motivated.
  • Excellent attention to detail and organizational skills.
  • Ability to thrive in an ever-changing environment.
  • Strong alignment with our Core Values.
  • Respectful of authority and able to work within established guidelines.
  • Willingness to pitch in and help with tasks outside your formal job description.
  • Passion for learning and continuous improvement.

Join Our Team

If you feel you’re a good fit for our team, we want to hear from you. Please apply and include three references. We will check all references.

Job Category: Operations
Job Type: Part Time
Job Location: Knoxville | TN

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