Customer Success Representative


Vitali exists to make it easier for business owners, instructors, students, and specialized teams in diverse medical fields to promote good health, save lives, and support community growth.

At Vitali, our story is their story. Whether they’re on the frontlines of life-saving or working behind-the-scenes to make a difference, they’re here because quality of life is on the line. As a comprehensive healthcare business partner, we’re here to champion their success by amplifying their impact on medical outcomes and advocating for continued growth. Together, we can do more than protect people—we can preserve the health and wellbeing of communities across the nation.

Job Description

We are seeking a full-time Customer Service Representative to be the face of our company by answering phone calls and emails. You’ll assist our clients by answering their questions or directing them to the appropriate person who can help them.

This position also involves light administrative work such as reordering office supplies, sending out invoices, scheduling classes, etc.


  • Dynamic and energetic, self-motivated, and embraces an ever-changing environment.
  • Attention to detail and great organizational skills.
  • Align with our Core Values.
  • A history of respect for authority.
  • Professionalism in appearance, social media engagement, and language while around peers.
  • An attitude of willingness to pitch in regardless of whether it’s in your “job description” or not.
  • A fascination and love for learning. If you’ve ever said, “Why do I need to know this, I’ll never use it?”, This is not the position for you.

If you feel you’re a good fit for our team, we want to hear from you. Please apply and make sure to include 3 references. We will check all references.

Job Category: Operations
Job Type: Full Time
Job Location: Knoxville | TN

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